United Airlines’ On-Time Performance
May 16, 2008 · Print This Article
According to the Department of Transportation’s Air Travel Consumer Report Released in January 2008, United dropped from 11th place to 20th place out of 20 airlines when ranked for on-time performance.
Source: Air Travel Consumer Report, January 2008.
According to the same report, United also had the second most frequent incidents of regularly scheduled flights arriving late at least 70% of the time, behind only Mesa Airlines.
photo credit: Cubbie_n_Vegas
I would like to weigh in with a compliment for United Airlines. We had a recent (June 18, 2008) trip to Las Vegas from Columbia, SC that connected in Washington-Dulles. We had a pleasant experience. Although the flights were absolutely packed and the return flight was overbooked and they had to ask for volunteers to give up their seats, the flights were only slightly delayed on take-out and the service on the flight was very good. The attendants did an amazing job of serving passengers and even had a sense of humor over minor glitches. I was quite gratified, considering the bad reports I had seen on the news.