August 28, 2008 · Leave a Comment
Click HERE to send a fax to the CEOs of major airlines and tell them IT'S TIME FOR DIGNITY AND RESPECT!
“I make the state’s minimum wage and was forced into homelessness for most of last year,” Dwayne Green, a subcontracted airline service worker based in San Jose, California, said. With its customer satisfaction ratings lingering at all-time lows and its workers struggling with inadequate training and compensation to deliver quality services, the airline industry clearly has a problem….
Once considered one of the country’s premier airlines, United has seen its performanceand customers ratings slip to the bottom in recent years, according to sources like the Department of Transportation’s Air Travel Consumer Report. But passengers aren’t the only ones complaining. United’s
Now, reports indicate that United and US Airways are actively engaged in discussions on a potential merger. What will this mean for passengers? For airline workers?
For more on United, click here.
Until recently the largest airline in the world, American Airlines was the only legacy airline not to file for Chapter 11 protections after 9/11.
However, American Airlines passengers continue to face problems on a regular basis. Recently, American left thousands stranded as they scrambled to repair faulty wirings after a large-scale investigation found that they were non-compliant with FAA airworthiness directives.
American passengers have also had to contend with rising fares, and being increasingly nickel and dimed with fees and surcharges.
Meanwhile, American has faced hundreds of complaints around flight delays and accommodations for passengers with disabilities.
For more on American, click here.
Coming Soon! Please check back later for more information and stories on Southwest Airlines.
1. Hawaiian Airlines (92.2%)
2. Pinnacle Airlines (80.5%)
3. SkywestAirways (77.9%)
1. American Airlines (68.8%)
2. United Airlines (59.3%)
3. Comair (63.4%)
1. United Airlines*
2. US Airways
3. Delta Air Lines
*ranking based on the rate of complaints per 100,000 passengers