Safety Concerns for American Airlines Passengers
In April 2008, following the allegations that the FAA was lax in its enforcement of Airworthiness Directives and the subsequent $10.2 million fine against Southwest Airlines for flying planes that missed inspections, American Airlines cancelled over 3,000 flights to inspect, and in some cases, repair wiring in the wheel wells of the planes. The cancellations affected around 100,000 passengers, whose vacations and family events, including vacations and family weddings, could not be repaired with monetary compensation. [Read more]
Employees Sacrifice for Executives Compensation
At the same time that American continues to nickel and dime its passengers, they continue to disregard the sacrifices made by their employees to keep them financially afloat.
American Airlines was able to avoid filing for Chapter 11 bankruptcy after 9/11 when, in 2003, the unions representing pilots, flight attendants, and ground workers agreed to concessions of $1.6 billion in pay and benefit cuts. [Read more]
Delays for American Airlines Passengers
According to the Air Travel Consumer Report, released by the Department of Transportation, American Airlines and its subsidiary, American Eagle, rank among the bottom 5 of US carriers for flight delays, coming in at 17 and 16, respectively, beating out only US Airways, Comair, and Atlantic Southeast. [Read more]
How Many AA Passengers Had Mishandled Baggage?
According to the Department of Transportation’s Air Travel Consumer Report, American Airlines ranked 11th out of all US airlines, with 7.25 reports of mishandled baggage per 1,000 passengers. American Eagle, an American Airlines subsidiary, ranked at the bottom at 20th, with 13.55 reports per 1,000 passengers.
