Skycap at SFO
My name is Patrick Jack. I have worked as a skycap at San Francisco International Airport for nearly 18 years, providing service for American Airlines.
I love working with the public. I work hard to provide a decent life for me and my wife. But it’s hard when the cost of rent, gas, and food keeps going up. My wife has breast cancer and I pay close to $400 a month for her healthcare costs. It has [Read more]
American Airlines flight 988 (March 1, 2008)
This was one of the worst flights I have ever been on. The on-ground employees all appeared to be incompetent, giving conflicting and downright false reports of the status of the delayed/canceled plane through the course of 24 hours [Read more]
Need Oxygen on an American Airlines Flight
I had a nightmare experience flying on an American Airlines flight in July of 2003 from San Antonio to Dallas and then from Dallas to Phoenix. I am on oxygen. I can’t be off of it at all, not for 5 minutes. I paid the extra money to have their tanks for the flight since they wouldn’t let me bring my own. They assured me they would include extra tanks in case the flight was delayed for some reason.
Problem #1 – they would not supply oxygen to be used in the terminal during layover in Dallas. I had to [Read more]
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