Take Action: Tell the Airlines It’s Time for Quality Jobs and Quality Service

Click HERE to send a fax to the CEOs of major airlines and tell them IT’S TIME FOR DIGNITY AND RESPECT!

“I make the state’s minimum wage and was forced into homelessness for most of last year,” Dwayne Green, a subcontracted airline service worker based in San Jose, California, said. “Most people wouldn’t believe me when I tell them I was homeless while working full time providing service for a major airline, but it’s the truth.”

“Without the right equipment, my job is more difficult, dangerous and the airplane is not going to be as clean as it should for the passengers,” said Guadalupe Rivas, a contracted airplane cleaner at LAX.

With its customer satisfaction ratings lingering at all-time lows and its workers struggling with inadequate training and compensation to deliver quality services, the airline industry clearly has a problem.

Dwayne Green and Guadalupe Rivas are part of a coalition of airline service workers, passengers, communities, clergy and political leaders that are calling on airlines to improve standards for workers and passengers alike. The Reaching Higher Coalition is demanding that American, United, Southwest, and other airlines take leadership and commit to standards for effective service, improved security, and quality jobs.

Many airline passengers depend on airlines’ front-line service workers throughout their flying experience. These workers, who are subcontracted by the airlines, often receive inadequate training and little compensation to either raise a family on or to stay in their job for long. The high turnover rate, workers say, is another factor contributing to the lackluster performance with both service and security, as inexperienced and ill-trained newcomers constantly replace older, more experienced ones.

Join Dwayne and Guadalupe and let the airlines know that passengers and workers deserve dignity and respect NOW! Click HERE to send a fax to the CEOs of major airlines.