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How Was Your Flight?

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ConsumerAffairs.com – Airlines
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Airline Industry Blogs

View from the Wing
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The Cranky Flier
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PlaneBusiness
Joe Sharkey At Large
InFlightOut – SF/Bay Area
FareCompare.com’s Rick Seaney
Christopher Elliot’s Blog
Aviation Week – Towers & Tarmacs

Airline Passenger Organizations

Frequent Flyers Organized and Concerned about Unacceptable Service (FFOCUS)
Coalition for An Airline Passengers’ Bill of Rights
Business Travel Coalition

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Federal Aviation Administration (FAA) Data & Statistics
Department of Transportation (DOT) Aviation Consumer Protection Division
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Featured Video

Top Airline Stories

Rankings

Best On-Time Performance

1. Hawaiian Airlines (92.2%)
2. Pinnacle Airlines (80.5%)
3. SkywestAirways (77.9%)

Worst On-Time Performance

1. American Airlines (68.8%)
2. United Airlines (59.3%)
3. Comair (63.4%)

Most Consumer Complaints

1. United Airlines*
2. US Airways
3. Delta Air Lines

*ranking based on the rate of complaints per 100,000 passengers

How Was Your Flight is a project of the Reaching Higher Coalition and is wholly independent of any airline.
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