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    Featured Video

    • Top Airline Stories

      • Real-Life Family Reunion Brought to You by United Airlines
      • LAX Workers to Hold Strike Vote
      • Site Questions Airline Industry’s Subsidies, Inefficiencies and Demands for Loophole in Oil Speculation Legislation
      • Have You Had a “Flightmare” Lately?
      • Seats Slid Aboard United Airlines Flight, Crushing Passengers Behind
      • Tripso Post: After years of airline subsidies, how about a payback for taxpayers?
      • (Consumer Advocate Column) Airlines Give Customers the Run-Around
      • Perspectives on United’s Lawsuit against Pilots
      • American Airlines baggage meltdown
      • New Report Urges Conditions For Airlines Subsidies
      • Airline Service Workers Hand Out Cleaning Wipes to Passengers
      • US Airways Kicks Skycaps to the Curb

    Rankings

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    Best On-Time Performance

    1. Hawaiian Airlines (92.2%)
    2. Pinnacle Airlines (80.5%)
    3. SkywestAirways (77.9%)

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    Worst On-Time Performance

    1. American Airlines (68.8%)
    2. United Airlines (59.3%)
    3. Comair (63.4%)

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    Most Consumer Complaints

    1. United Airlines*
    2. US Airways
    3. Delta Air Lines

    *ranking based on the rate of complaints per 100,000 passengers

    How Was Your Flight is a project of the Reaching Higher Coalition and is wholly independent of any airline.
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